Coke's New Focus: Customer-Centricity

Today, AdAge writes about Coke's major marketing event where they lay out their vision for the next 10 years to analysts. Yep--they're going to 2020. Coke says they are reinvigorating their strategies by putting the consumer first--essential to making a connection.

"Our view on consumer connection now has to include not only earned media and PR but all the way into the store and shelf," said Wendy Clark, SVP of integrated marketing. "One hundred forty million people watch the top 10 TV shows in the U.S. And there are 140 million people that go into Walmart stores each week. Is Walmart a media channel? Yes. You have to include in-store activation in your connections thinking to create value for them and build brands."

AdAge reports, "Coke pulled out all the stops at the meeting, its first such confab since 1998. There was a dinner designed by Linton Hopkins, named one of 2009's best new chefs by Food & Wine, using Coca-Cola as a key ingredient." (that's an old move, but I guess it still works).

Speaking of pulling out all the stops--Ms.Clark wore a Coke t-shirt to present. What a cool signal to the analysts... wearing your passion.

New Spoof on Kraft's Miracle Whip Campaign

Colbert sends-up Kraft's Miracle Whip campaign. Snooping on the web, it appears this was a "paid-for" spoof. But how succesful could it be when the code to go viral won't work (I can't embed it!) When I've seen the MW ads on TV, I always thought "Bravo McGarry Bowen for taking the unexpected route to mayo advertising." But when ads get spoofed by comedians, it can be dangerous--even when it's pay-to-play. Remember all the Letterman spoofs on the old Beatrice campaign from the 1980s? I never tell anyone I was involved from a very junior distance on that one.

Anyway, I wondered if Colbert's staff writer, Laura Krafft, had anything to do with writing the send-up. Laura & I worked at Grant Jacoby way back in the late '80s. She left GJ to go on to Second City, Colbert and Emmy awards. Alas, Laura could not have written the segment. She left Colbert last year and is acting and freelance writing. (she was wearing funky glasses before Tina Fey!)

The new "word of the year"

By now, you may have read that the Oxford Dictionary has selected "unfriend" as the word of the year. The choice was made for it's "lex potential," and cultural currency. But a google image search on the word reveals--nada--nothing pops up! You're probably wondering, "what does this old pix of two old guys have to do with the word of the year?" Read on...

Christine Lindberg, Senior Lexicographer for Oxford said unfriend makes "an interesting choice for Word of the Year. Most “un-” prefixed words are adjectives (unacceptable, unpleasant), and there are certainly some familiar “un-” verbs (uncap, unpack), but “unfriend” is different from the norm. It assumes a verb sense of “friend” that is really not used (at least not since maybe the 17th century!).” There is now a debate raging among social networks whether the word "defriend" may have been the better choice.

For me, there is a runner-up word that I would have preferred to see win: deleb. As in dead celebs. Something that captured our culture voraciously this past summer with so many high profile passings.

Forbes just composed a list of the highest earning delebs over the past 12 months. If you search the word or image for "deleb," very little currently pops up. This is a word I think will continue to seed itself into culture. I would have never guessed in a gazillion years that two Broadway guys would rank #2 on the high rollers deleb list recently compiled by Forbes. As the iconic Broadway composers in the pix, Rodgers & Hammerstein, would sing, "Impossible. Things are happening everyday."

Yves Saint Laurent – $350 million
Richard Rodgers & Oscar Hammerstein – $235 million (combined)
Michael Jackson – $90m
Elvis Presley – $55m
J.R.R. Tolkien – $50m
Charles Schulz – $35m
John Lennon – $15m
Dr Seuss (Theodor Geisel) – $15m
Albert Einstein – $10m
Michael Crichton – $9m
Jimi Hendrix – $8m
Aaron Spelling – $8m
Andy Warhol – $6m